Contact
Get in touch
We're a small team and we love hearing from our community. Reach us any time on the details below and we'll get back to you as soon as we can.
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Email us
support@genglo.co.uk
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@genglo.uk
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⏱️ Response time
We aim to reply to all messages within 1–2 working days. For urgent queries, DM us on TikTok or Instagram and we'll get back to you faster.
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Follow along for skincare tips, behind-the-scenes content and Glow Squad updates.
Quick answers
Who is GenGlo for? ▾
GenGlo is designed specifically for tweens and teens aged 8–14, but because our formulas are so gentle and barrier-safe, they work brilliantly for adults too — especially anyone with sensitive skin. If you're older and looking for a simple, no-nasties routine, GenGlo is a great fit.
Do you ship internationally? ▾
We're starting with UK delivery for our first launch. International shipping will follow — watch this space!
Are the products dermatologist approved? ▾
Yes — all GenGlo products are dermatologist reviewed and patch tested, with sensitive young skin at the heart of every formula.